Privacy Policy

Who we are

Inkvisible Press ("we", "us", "our") is the data controller for the personal data described in this policy. We are a writing and thought leadership consultancy operating in the United Kingdom, and we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, contact us at peter@inkvisiblepress.com.

Information we collect

We collect personal data directly from you when you book a consultation, engage us for services, or correspond with us by email. We collect this information through three main channels:

• Calendly bookings — when you book a Perspective Session or other meeting, Calendly collects your name, email address, time zone, and any information you enter in the booking form (for example, notes about what you'd like to discuss). Calendly also records the date and time of the booking and any subsequent reschedules or cancellations.
• Stripe payments — when you pay for a Perspective Session or a consultancy engagement, Stripe collects your name, billing address, email address, and payment card details in order to process the transaction. We do not receive or store your full card number — Stripe handles this as an independent controller of your payment data under its own privacy policy.
• Email correspondence — when you email us, we collect your name, email address, and the contents of that correspondence, including any attachments, so that we can respond to your enquiry or manage an ongoing engagement.

How we use your information

We use the personal data described above for the following purposes, relying on the lawful bases indicated:

• To schedule, confirm, and manage bookings and consultations (performance of a contract, or steps taken at your request prior to entering into one).
• To process payments and maintain accurate financial and tax records (performance of a contract, and compliance with a legal obligation).
• To deliver consultancy and writing services, including any Perspective Session, and to communicate with you about an active or prospective engagement (performance of a contract, and our legitimate interest in responding to enquiries).
• To send you administrative information, such as confirmations, invoices, and receipts (performance of a contract).
• To comply with our legal and regulatory obligations, including in relation to accounting, tax, and dispute resolution (compliance with a legal obligation).

Retention periods

We keep personal data only for as long as necessary for the purposes it was collected, and to meet legal, accounting, or reporting requirements:

• Enquiry and booking data (Calendly) — retained for 12 months from the date of the enquiry or booking if it does not lead to a paid engagement, then deleted or anonymised.
• Client and engagement records, including correspondence and Perspective Session notes — retained for 6 years from the end of the engagement, in line with UK limitation periods for contract claims.
• Payment and invoicing records (Stripe) — retained for 6 years from the end of the relevant tax year, as required by HMRC record-keeping rules.
• Where you contact us with a general enquiry that does not proceed to a booking, we retain that correspondence for up to 24 months before deletion.

Third-party processors

We share personal data with a small number of trusted third-party processors who provide services on our behalf. Each is contractually required to process personal data only on our instructions and to apply appropriate security measures:

• Calendly, Inc. — scheduling and booking management.
• Stripe, Inc. — payment processing and fraud prevention.
• Our email provider — sending and receiving correspondence relating to enquiries and engagements.
• Vercel Inc. — hosting of this website and its underlying infrastructure.

International data transfers

Calendly, Stripe, and some other processors we use are based in, or transfer data to, the United States. Where personal data is transferred outside the UK, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or the UK International Data Transfer Addendum, or that the recipient is covered by an adequacy decision recognised under UK law.

Cookies and tracking

This website does not use analytics, advertising, or tracking cookies. Third-party services embedded on the site, such as the Calendly booking widget and Stripe checkout, may set their own cookies when you interact with them directly; these are governed by Calendly's and Stripe's respective privacy and cookie policies.

Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure, including restricting access to data on a need-to-know basis and relying on processors that maintain their own industry-standard security certifications.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data, where there is no legal reason for us to continue processing it.
• Request that we restrict or object to certain processing.
• Request a portable copy of data you have provided to us.
• Withdraw consent at any time, where processing is based on consent.

Complaints

If you have concerns about how we handle your personal data, please contact us first at peter@inkvisiblepress.com so we can try to resolve the issue. You also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised.